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Privacy Policy

Privacy Policy | Lock Merchant Services

Effective date: 7/7/2026

1. Introduction

This Privacy Policy explains how Lock Merchant Services ("Lock Merchant Services," "we," "us," or "the Agent") collects, uses, stores, and shares information through lockmerchantservices.com (the "Website").

By using this Website, you agree to the practices described below. If you don't agree, please don't use the Website.

2. Information We Collect

Personal information, when you provide it:

  • Name

  • Business name

  • Email address

  • Phone number

  • Mailing address

  • Merchant or business details

  • Anything you submit through a form or application


Technical information, collected automatically:

  • IP address

  • Browser and device type

  • Operating system

  • Referral URLs

  • Approximate location

  • Website interaction data

  • Cookies and similar tracking data


Communications information, when you contact us:

  • Emails, SMS messages, and call or voicemail records

  • Form submissions

  • CRM activity related to your inquiry

3. How We Use Information

We use the information above to:

  • Respond to your inquiry and provide the information you requested

  • Process merchant onboarding and applications

  • Manage our CRM and follow up on leads

  • Provide customer support and schedule appointments

  • Improve the Website and understand how it's used (analytics and reporting)

  • Prevent fraud and review compliance

  • Handle day-to-day operations and communicate with you about our services

4. How We Share Information

We may share information with:

  • Payment processors and merchant service providers

  • CRM and other technology platforms we use to run our business

  • Website hosting and communication providers

  • Automation systems and other service vendors

  • Compliance and operational partners


We may also disclose information:

  • To comply with the law or respond to a legal request

  • To investigate fraud or a security concern

  • To protect our operations

  • As part of a business sale, merger, or restructuring, where permitted by law

We do not sell personal information in exchange for money.

5. Third-Party Services

This Website may use third-party tools, including CRM systems, hosting providers, analytics tools, email and SMS platforms, payment-related systems, and embedded integrations or APIs.

These third parties operate independently and have their own privacy policies. Lock Merchant Services is not responsible for their outages, security failures, or data-handling practices. Review their policies directly if you have concerns.

6. Cookies and Tracking

This Website may use cookies, analytics tools, tracking pixels, and similar technologies to understand traffic, measure how well our campaigns are working, and improve the Website.

You can disable cookies in your browser settings, though some parts of the Website may not work as well without them.

7. Communications Consent

By submitting information through this Website, you agree to receive emails, texts, calls, appointment reminders, and other communications related to your inquiry or account. Message and data rates may apply.

You can withdraw consent at any time, where the law allows, by following the opt-out instructions included in those communications.

8. Data Retention

We keep information as long as needed for business, legal, compliance, security, or recordkeeping purposes. How long depends on the type of information, legal requirements, and our processor's requirements.

We may retain records specifically to comply with the law, resolve a dispute, enforce an agreement, or prevent fraud.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect the information you submit. That said, no system can be guaranteed 100% secure. Any information you send over the internet carries some inherent risk, and you submit it at your own risk.

10. No Financial Institution Relationship

Lock Merchant Services is not a bank, lender, government agency, or financial institution. Submitting information through this Website does not create a banking relationship, a fiduciary relationship, or a guarantee of merchant account approval or funding.

Any payment processing or financial services referenced on this Website are subject to review and approval by our processing and banking partners, not by Lock Merchant Services directly.

11. Children's Privacy

This Website is intended for people 18 and older. We don't knowingly collect personal information from children. If we learn that a minor has submitted information, we'll take reasonable steps to remove it.

12. Your Rights

Depending on where you live, you may have the right to access, correct, or delete your information, or to opt out of certain communications. To exercise any of these rights, contact us using the information in Section 14. We may need to verify your identity before processing certain requests.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version takes effect as soon as it's posted here. Continuing to use the Website after an update means you accept the changes.

14. Contact Us

Questions about this Privacy Policy or how we handle your information? Contact us at:

  • Email: info@lockmerchantservices.com

  • Phone:

  • Mail:

Footer Disclosure

Lock Merchant Services, an Independent Sales Representative. Merchant approvals subject to underwriting and processor review. Not a bank, lender, or financial institution.