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About Lock Merchant Services

Our Mission

Lock Merchant Services provides reliable, secure payment processing for businesses of all sizes across the United States. Our platform is built on transparency, speed, and direct customer support.

Who We Are

We have been processing payments since 2024 with a team of payment industry veterans and technology experts who set out to fix what's broken about traditional payment processing: hidden fees, slow settlements, poor customer service, and outdated technology.

  • James Matlock, Founder: Founded Lock Merchant Services to provide small businesses with transparent, fee-free processing that traditional providers don't offer.

What We Do

We offer a complete payment processing platform, including:

  • Credit and debit card processing

  • Point-of-sale hardware and software

  • Virtual terminals and payment gateways

  • High-risk and standard-risk merchant accounts

  • Advanced fraud prevention and chargeback management

Our Values

Transparency: No hidden fees, no surprise charges. All costs are disclosed upfront so you can make an informed decision.

Reliability: Our infrastructure delivers 99.99% uptime with automatic failover, so your business doesn't miss a transaction.

Our support team responds within one business hour. We treat your business like our own.

Where We Operate

Lock Merchant Services supports merchants across the United States. Our office is located in Orlando, Florida.

Contact:

  • Phone:

  • Email: info@lockmerchantservices.com